Conditions of Sale
These Conditions of Sale (hereinafter only “General Conditions”) regulate the sale of products marketed by the company Iron M srl Strada di Vagno 15 – 05035 Nera Montoro (TR) P.I. 01425610555, in order to ensure maximum transparency and clarity in the relationship with users. All sales and purchase transactions between the Seller and the Customer shall be regulated by the following General Conditions.
– Acceptance of sales conditions
The contract stipulated between the company Iron M srl Strada di Vagno 15 – 05035 Nera Montoro (TR) P.I. 01425610555 and the Customer must be understood to be concluded, even if only a part of the order, by Iron M srl. Such acceptance shall be considered as implied, having been previously communicated, by any means, to the Customer. By placing an order in the various ways provided, the Customer declares that he has read all the information provided to him during the purchase process and fully accepts the general conditions of sale.
– Product availability and order fulfillment
The e-commerce system adopted on the site www.miriamnori.it is designed to ensure maximum transparency to the customer, indicating in real time the exact status of availability of products in stock and delivery times.
However, we must consider the fact that several users can place orders for the same item/s at the same time and consequently vary the quantity of products in our warehouse. In this case it will be our duty to inform the customer by phone or e-mail of any problems related to product availability, which at that point can freely decide whether to cancel the order placed. In case of cancellation, you will be immediately refunded the amount paid.
reserves the right to fulfill even only partial orders received according to the availability of products in stock.
Please also note that the images and information in the product sheets are indicative and sometimes may not fully correspond to the actual characteristics of the article, although we show great care and attention in this.
Orders are accepted only and exclusively through the Internet (on-line). The customer who sends the order directly from the site will receive, at the end of the procedure, a communication via electronic mail (e-mail) confirmation of the order, indicating the order number. In the event that, after sending the order, does not appear (after a few minutes) the order number, the proposal will be considered as not accepted, for all legal purposes, even if for accounting, administrative or lack of product.
It is possible to cancel an order only if the order has not yet been processed and the goods have not yet been shipped, by telephone or by written notice to be sent by e-mail to firstname.lastname@example.org.
For orders already processed the customer must exercise the Right of Withdrawal.
– Selling prices
All sales prices displayed on the www.miriamnori.it website are in Euros and include VAT. They are subject to change without notice. Shipping costs, except in exceptional cases or promotional, are charged to the customer, clearly displayed before finalizing the order. In case of discrepancies in prices, following the order of the customer, these will be immediately communicated to the customer by phone or by e-mail, without penalty, may withdraw from the purchase commitment made.
– Delivery methods and times
Shipments are made exclusively by courier, which delivers within 48/70 hours (with some exceptions) after the order is processed throughout Italy. Transportation costs are charged to the customer, clearly visible at the time of order placement. For uninsured goods Iron M srl does not assume any responsibility for loss, tampering or breakage of the product(s) purchased and any delays in delivery by shipping companies. For further information go to the Shipping page.
– Complaints and returns
Upon receipt of the goods, the Customer is required immediately to verify their status and compliance. Complaints concerning the conformity of products, also in relation to their quantity and/or appearance, must be made in writing and sent to the email email@example.com. The goods must be sent in free port at our. warehouses accompanied by a transport document on which the RMA number must be indicated. Goods without this number will not be accepted. In case of a request for RMA for a defective or damaged product, if the returned product is found to be working, Iron M srl reserves the right to charge the cost of transport for the return of the goods, and a lump sum as reimbursement for technical expenses of € 25,00 + VAT. If the return is accepted, it will be refunded net of shipping costs.
– Applicable law and competent court
This agreement is governed by Italian law. Any dispute arising out of the interpretation and execution of this agreement shall be settled by the Court of the Province.